# About Innerstand

> Innerstand is an AI implementation agency based in Midland, Texas. We build and maintain the systems an oilfield service company or a local trade runs on after the job is done. We are in the shop with you, not advising from the sidewalk.

## Brian Rivera, Founder

Brian Rivera founded Innerstand to give owners a direct path to systems that work, instead of a presentation about what software could do someday. He takes the client calls himself. That is the part he does not hand off.

Everything around those conversations is run by an operating team: onboarding, delivery, the client portal, and the follow-through after handoff. The work keeps moving when the call ends.

LinkedIn: https://www.linkedin.com/in/brianrivera-innerstand

## How we work

- **Brian is on the calls.** The first conversation, the scope, the review. You talk to the founder, and he knows your job by the second call.
- **The team runs delivery.** A serious operating team builds, tests, launches, and maintains. You can watch the work in your portal without having to ask.
- **We stay.** Handoff is the start of the retainer, not the end of the relationship. A system that nobody maintains stops being true.

## The tagline, as a practice

- **We start from the ticket.** Not from a feature list. We look at the paper your crews already carry and build the system around it.
- **We build what gets used.** If the crew will not open it on a phone at the end of a shift, it is not finished.
- **We write it down.** A one-page scope, criteria for success, and an operating guide. Nothing lives only in someone's head.

## Where

Based in Midland, Texas. Serving Midland, Odessa, and the Permian Basin, and clients anywhere remotely.

## How to start

Tell us about the business at [innerstand.agency/start](https://innerstand.agency/start), or email brian@innerstand.agency. Brian Rivera, the founder, replies himself. A one-page written scope follows the first conversation.

Source: https://innerstand.agency/about