# Missed-Call Text-Back

> If they call and you can't pick up, they get a text from the business in about a minute, and the job doesn't walk.

One workflow: a missed call on your business line triggers a text in your voice in about a minute, on a number registered to your business, and you get an alert when the person replies.

## What it ends

- **Most callers leave no message.** They hang up and call the next business on the list.
- **You see it at seven.** By the time you call back, the job is someone else's.
- **A receptionist is not in the budget.** And you do not need one. You need the caller to know you saw them.

## How it runs

1. **A call is missed.** On your existing business line. Nothing changes about how you answer when you can.
2. **A text goes out.** In about a minute, in your voice, from a number registered to your business.
3. **You are told.** When the person replies, you get an alert, and the conversation carries on by text.

## What is included

- One workflow: a missed call triggers a text in your voice
- An owner alert when the person replies
- Two-way texting on a number registered to your business
- Built in under 7 days once carrier texting registration is through
- Monitoring and small changes on the monthly plan

## What it is not

This is not First Response: there is no multi-source pipeline, no review ask, and no voice module. Carrier registration can take one to three weeks and is done on your account. The natural next step is First Response.

## A good fit when

An owner-operator or a small shop that answers its own phone and misses calls while working.

## Price

From $497 setup, then $197 a month, plus SMS usage at cost. Texts are billed at cost and listed on the invoice. Setup is half to start and half on delivery. The monthly plan begins at handoff.

Timeline: Built in under 7 days once carrier texting registration is through. Registration itself can take one to three weeks.

## Questions

### What is Missed-Call Text-Back?

Missed-Call Text-Back is a single workflow. When a call to your business line goes unanswered, the caller gets a text from your business in about a minute, and you are alerted when they reply.

### What is included?

The missed-call trigger, a text written in your voice, an owner alert on reply, and two-way texting on a number registered to your business.

### How much does it cost?

Missed-Call Text-Back starts at $497 for setup, then $197 a month, plus SMS usage at cost.

### How long does it take?

The build takes under 7 days once the carriers approve your business texting registration. That registration can take one to three weeks and is done on your account.

### What do you need from us?

Your business phone number and carrier, your business details for the texting registration, and the words you would like the text to say.

### What does it not do?

It does not handle web forms or Google leads, it has no pipeline or review request, and it has no voice module. Those are in First Response, which is the natural next step.

## Often built alongside

- [First Response](https://innerstand.agency/services/first-response): Every new lead from a form, Google, or a missed call gets a text in about a minute and lands in one simple pipeline. From $1,500 setup, then $497 a month.
- [Local Visibility](https://innerstand.agency/services/local-visibility): Your Google Maps listing managed, your directories in agreement, and a review request after every finished job. No website access needed. From $197 a month, month to month, with no setup fee.
- [Cert Expiry Alerts](https://innerstand.agency/services/cert-expiry-alerts): A simple roster of people and dates, with automatic alerts at 30, 14, and 7 days by text or email. From $497 setup, then $197 a month, plus SMS usage at cost.

## How to start

Tell us about the business at [innerstand.agency/start](https://innerstand.agency/start), or email brian@innerstand.agency. Brian Rivera, the founder, replies himself. A one-page written scope follows the first conversation.

Source: https://innerstand.agency/services/missed-call-text-back. Prices as of 13 November 2026.
