Privacy policy
Last updated: November 13, 2026
This policy covers the Innerstand website, the form at /start, and the client portal. It is written to be read. If anything here is unclear, ask.
Who we are
Innerstand operates this website at innerstand.agency. We are based in Midland, Texas. You can reach us at brian@innerstand.agency.
What we collect
If you write to us or submit the form at /start, we collect the contact details and business information you provide, and any files you choose to attach. If you are a client, the portal holds your account email, your project records, documents you sign (with the name you type, the time, and your IP address), invoices, files, and requests. We do not ask for passwords, API keys, or one-time codes on this site.
How we use it
We use this information to reply to you, to scope and deliver work, to invoice, and to keep a record of what was agreed. We do not sell personal information, and we do not use it for advertising.
Where it is kept
The site and the portal run on third-party hosting and database providers, who process this information on our behalf. Access is limited to the people doing the work. Portal accounts are created by invitation only.
How long we keep it
We keep enquiries for as long as the conversation is live, and client records for as long as we work together and for the period afterward that tax and accounting rules require. Then we delete them.
Your choices
You can ask for a copy of the information we hold about you, or ask us to correct or delete it, by emailing brian@innerstand.agency. Some records we must keep for legal or accounting reasons.